Privacy Policy

Effective Date: 28-06-2024

London Lace (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.londonlaceclothing.com, and any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data

We may collect personal information that you provide to us directly when you:

  • Make a purchase
  • Sign up for our newsletter
  • Fill out a contact form
  • Create an account
  • Engage with us on social media
  • Contact our customer service team

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information

Usage Data

We may also collect information automatically as you navigate through the site. This may include:

  • IP address
  • Browser type
  • Access times
  • Pages viewed
  • The website you visited before ours

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process transactions and manage your orders
  • To improve our Site and your shopping experience
  • To send you promotional information, newsletters, and other communications
  • To respond to your comments, questions, and provide customer service
  • To monitor and analyze usage and trends to improve your experience with our Site
  • To detect, prevent, and address technical issues

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These services may include:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service

We may also disclose your information:

  • To comply with legal obligations
  • To protect and defend our rights and property
  • To prevent or investigate possible wrongdoing in connection with the Site
  • To protect the personal safety of users of the Site or the public

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Phone: +91 85059 10915
Email: contact@londonlaceclothing.com

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: +91 85059 10915
Email: contact@londonlaceclothing.com

Thank you for choosing London Lace. Your privacy and trust are important to us, and we are committed to protecting your personal information.